IT service management

ITIL 4 DPI: Direct, Plan and Improve Practice Tests

320 original questions: focused scenario practice and two 40-question mocks with explanations for every option

IT Service ManagementAmerican English6 套练习

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ITIL 4 DPI: Direct, Plan and Improve Practice Tests

课程概览

你将练习的内容

题目及解析语言:American English

考试参考IT service management
本课程版本发布日期
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  • Distinguish direction, planning, improvement and the roles of governance and management.
  • Apply cascading objectives, proportionate controls and appropriate decision authority.
  • Select assessment methods and justify improvement priorities using outcomes, costs and risks.
  • Plan communication, stakeholder engagement and feedback that support organizational adoption.
  • Connect metrics to objectives and improve end-to-end value streams across practices.
  • Practise the published DPI question distribution in two timed 40-question mock tests.

了解完整课程

This course contains the use of artificial intelligence.

Knowing the DPI vocabulary is only the starting point. The harder task is deciding who should act, which evidence matters, and how an improvement supports an organization's objectives. These independent practice tests help you work through those decisions for ITIL 4 Strategist: Direct, Plan and Improve.

Your practice route

  • Four focused tests provide 240 questions on direction, planning, governance, improvement, communication, measurement and value streams.
  • Two separate 40-question mock tests use a 90-minute limit and the published DPI assessment-criterion distribution.
  • Every answer option includes feedback. Overall explanations connect the facts in the scenario to the decision, and study tips guide your review.

Start with the focused tests and review why the alternatives fail. Then attempt each mock closed book, before opening its feedback. Use the objective labels to return to the relevant part of your official study materials. A 70% practice threshold represents 28 correct answers on a 40-question mock; it is not a guarantee of an exam result. The longer focused tests are training sessions, not replicas of the exam.

Check your exam route

This course targets ITIL 4 DPI, not ITIL Version 5 or a bridge exam. As checked on 16 October 2026, PeopleCert plans to sunset ITIL 4 modules on 31 December 2027; check current booking and voucher rules before scheduling. Exam eligibility includes the prerequisite certification and accredited training or official eLearning required by PeopleCert. This independent practice course does not satisfy that training requirement and includes no exam voucher.

The questions are original learning exercises, not live or recalled exam questions. This course is not accredited, endorsed or approved by PeopleCert. ITIL is a registered trademark of PeopleCert and is used to identify the certification being studied.

练习安排

6 套练习. 320 道题.

01

Core Concepts and Cross-Domain Decisions

60 道题90 分钟

02

Direction, Governance and Improvement Methods

60 道题90 分钟

03

Improvement, Communication and Value Streams

60 道题90 分钟

04

Applied DPI Decision Practice

60 道题90 分钟

05

DPI Mock Exam 1

40 道题90 分钟

06

DPI Mock Exam 2

40 道题90 分钟

免费课程体验

先作答,再理解。

本课程的三道原创单选样题。作答仅在当前页面保留,离开后清除。

选择一个答案1 / 3

A support lead explains why dependable access matters and sets the team's priorities. Which DPI activity is this?

开始前的准备

  • Familiarity with ITIL 4 Foundation concepts and the DPI syllabus.
  • Access to your official DPI learning materials for follow-up study.
  • Verify PeopleCert's certification and accredited-training requirements before booking the exam.

适合哪些学习者

  • ITIL 4 DPI candidates seeking additional practice after their formal training.
  • Service managers and improvement leads who want to rehearse scenario-based decisions.
  • Team leaders working on governance, planning, measurement and cross-functional improvement.

常见问题

迈出下一步之前。

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Udemy 订阅是否包含这门课程?

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是否包含正式认证考试?

不包含。课程是独立备考材料,正式考试报名、费用和证书由认证机构提供。

能否切换课程语言?

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